Booking pages

A booking page is a public web page where people book time with you. They choose how long and how to meet (at your office, by video, by phone or somewhere else), pick a free time, confirm their phone or email with a code, and get a confirmation by SMS, WhatsApp or email. In-person bookings become expected visits, so reception knows who is coming at 10:30 am and the guest arrives with a QR pass.

Booking pages are on every plan, Free included. So are host confirmation, Apple Wallet and Google Wallet passes for in-person bookings, the waitlist, reminders, a QR code for each page and putting a page on your own website. Plans differ in how many bookings you can take a month, in whether your pages can be on your own domain (Starter and above), and in the booking features that are planned, listed under Planned for later.

Where your booking pages liveCopy Anchor Link

Each booking type has its own page on your organisation's Agoo address, at a short name you choose:

Give a booking type to one host ("Kwame Mensah: 30-minute account review"), to a department ("HR consultation") or to a site ("Tema branch appointment"); its name and description say which. Your pages use your branding as your plan allows. On paid plans, your pages can live on your own domain instead, such as visit.voltabank.example/book/account-review. See Branding.

If nobody can book online, for example because every booking type is switched off, the page says your organisation isn't taking bookings online and asks people to contact you instead.

What the person booking doesCopy Anchor Link

1. Opens your link: from your website, an email signature, a WhatsApp status or a QR code on a poster.
2. Chooses an option, when the booking type offers more than one: how long (for example 15, 30 or 60 minutes) and how to meet. A booking type with one length and one way to meet skips this step.
3. Picks a day on a month calendar, then a time. Only genuinely free times are shown, in their own time zone, with a switch to see them in yours. If a day is full and the booking type has a waitlist, they can join it.
4. Enters their name and phone, email or both, their company if they like, and answers your questions. They accept your privacy notice if you have one, and choose how to get reminders: SMS, WhatsApp or email.
5. Confirms their phone number or email address with a six-digit code Agoo sends to it. This stops anyone filling your diary with fake bookings, or booking in someone else's name.
6. Sees the result: confirmed, or, if the host confirms each booking, Request sent, with the time the host has to answer by. Either way they can add it to their calendar and get a link to manage their booking.

No account and no app are needed. If they're interrupted, what they typed is kept on their phone for up to 24 hours (see Unsaved work).

Phone numbers are entered with your organisation's country code, so a phone code goes only to numbers in your country. Guests from elsewhere confirm by email.

What happens nextCopy Anchor Link

• The booking appears in Console → Bookings and the host is told. Hosts see their own bookings for the day on Home, and on Hosting in the Workspace app on their iPhone, iPad or Android phone or tablet.
• If the booking type requires confirmation, the booking is a request that holds the time until the host confirms or declines it, from the link in their message, from Requests in the Console or in the Workspace app. Only then is the guest told it's confirmed. See Bookings that need confirmation.
• Reminders go out at the times the booking type sets. The guest can move or cancel from their link.
• For in-person meetings, Agoo creates an expected visit at the site. The guest scans their pass at the kiosk, and the host is told they've arrived.
• If the host has connected their calendar (from Starter), the confirmed booking appears in it, and busy times in it are never offered on their booking pages. A video booking can get its own Google Meet, Microsoft Teams or Zoom link, made for it.

Set up your first booking pageCopy Anchor Link

Bookings on each planCopy Anchor Link

Each attendee counts once, so a group session for 30 people is 30 bookings. Staff booking a room for themselves don't count, and nor do queue tickets (a ticket that becomes a visit counts as a visitor). When you reach your plan's limit, booking pages tell people your organisation can't take more bookings this month. See Plans and limits.

Reminders and confirmations by SMS and WhatsApp draw on your plan's messages, then your wallet, like any other message. On Free they go by SMS and email, since Free doesn't send on WhatsApp.

Planned for laterCopy Anchor Link

• Group sessions, recurring bookings and polls, on every plan.
• Paid bookings by mobile money and card, on your own Paystack account with no Agoo fee, from Starter.
• Team scheduling (round-robin and collective bookings, where several hosts all attend), routing forms and booking insights, from Growth.
• Rooms and resources (halls, desks, vehicles) with room screens, and queues for walk-ins with tickets, counters and displays, from Growth.
• Booking on WhatsApp: guests book, move and cancel in the chat, from Growth. Buttons cost nothing; reading what a guest types takes 1 AI credit, at most 12 a chat a day.
• Developer tools for websites (an embed script, React components and a WordPress plugin). The copy-paste website snippet works now.