Meet, Teams and Zoom links
Choose how each booking type's video meeting is made, and Agoo makes a new Google Meet, Microsoft Teams or Zoom link for every video booking from the host's own account.
Agoo is in early access. This page describes the feature as it ships to early-access organisations; screens are illustrative.
A video booking needs a link. You can paste one, as on every plan, or, from Starter, let Agoo make a new Google Meet, Microsoft Teams or Zoom meeting for every booking, from the host's own connected account. Each guest gets a link of their own, and nobody shares a standing room.
Choose how the video meeting is made
Open the booking type
Go to Console → Bookings → Booking types and open the type, or create one (Booking types).
Choose how the video meeting is made
Under Ways to meet, with Video call ticked, choose How the video meeting is made:
| Choice | The link each booking gets | Plans |
|---|---|---|
| A link | The link pasted on the booking type, or else the host's own meeting link from Availability | Every plan |
| Google Meet | A new Google Meet, made in the host's Google account | Starter and above |
| Microsoft Teams | A new Teams meeting, made in the host's Microsoft 365 account | Starter and above |
| Zoom | A new Zoom meeting, made in the host's Zoom account | Starter and above |
Select Save. Bookings made from then on follow the new choice.
What each host needs
Agoo makes the meeting in the host's own account, so each host connects the account once.
| Choice | The host needs | Good to know |
|---|---|---|
| Google Meet | A connected Google account, with the events permission (not Busy times only) | The Meet link goes on the booking's event in their Google calendar. If Agoo adds their bookings to a Microsoft calendar instead, it adds a short "Video link" event to their Google calendar to hold the meeting. |
| Microsoft Teams | A connected Microsoft 365 work or school account whose calendar allows Teams meetings | Outlook.com accounts can't make Teams links. If Agoo adds their bookings to a Google calendar, it adds a short "Video link" event to their Microsoft calendar to hold the meeting. |
| Zoom | A connected Zoom account | Agoo makes a scheduled Zoom meeting with the waiting room on and recording off. It never switches recording on. |
A host who hasn't connected that account gets their own meeting link on the booking instead. If they have no meeting link either, they add one to the booking with Add meeting link, as they would for any video booking without a link.
When the link is made
- When the booking is confirmed. For a booking type where the host confirms each booking, that's when they select Confirm.
- When the booking moves, the meeting moves with it. When it's cancelled or declined, Agoo removes the meeting.
- On the host's side, the link is on the booking in Console → Bookings (Join on Google Meet, Join on Microsoft Teams or Join on Zoom), in the booking's event in their own calendar, and on the booking's page in the Workspace app, with a button to join. While it's being made, the booking says Agoo is making the Google Meet link (or Teams, or Zoom).
What guests receive
- Their confirmation names the meeting ("Join the video call on Google Meet") with its link. Agoo usually has the link within seconds; if it isn't ready in time, the confirmation says the link is on its way, and a second message brings it, by the channel the guest chose.
- Every reminder carries the link.
- Their booking's page shows Join on Google Meet (or Teams, or Zoom), or "Your Google Meet link is on its way; we'll send it" while it's being made.
- They join on the provider's own service, in the browser or its app, with no Agoo account. Agoo doesn't send them an invitation from the host's calendar.
When a link can't be made
Sometimes Google, Microsoft or Zoom can't make the meeting: the host's connection needs reconnecting, their account doesn't allow it, or the provider is having trouble. Agoo tries again for a while, then:
- the host is emailed, and the booking says We couldn't make the Google Meet link (or Teams, or Zoom);
- the host chooses Make a new link to try again, once the cause is fixed (for example after they Reconnect in Account → Calendars), or Add your own link to paste one;
- the guest never sees an error: their messages say the link will follow. Once a link is there, they're sent it.
| Why a link wasn't made | What the host does |
|---|---|
| Their connection says Reconnect needed | Reconnect in Account → Calendars, then Make a new link |
| Google shows Busy times only | Let Agoo add events on the card, leaving every box ticked, then Make a new link |
| A Teams link, with a personal Outlook.com account | Teams links need a work or school account. Connect one, or choose another way on the booking type |
| A Teams link, and their calendar doesn't allow Teams | Their IT team allows Teams meetings for their mailbox, or they use Add your own link |
| Google, Microsoft or Zoom is having trouble | Wait, then Make a new link. The status page says more |
If a meeting is deleted in Zoom
Zoom tells Agoo within moments when a host deletes a meeting Agoo made for an upcoming booking. The booking then shows that its link needs replacing: We couldn't make the Zoom link, with Make a new link (Agoo makes a new Zoom meeting) and Add your own link. You can also use Add meeting link on the booking, or Move it, which makes a new meeting. The guest's booking page says the link is on its way until there's a new one.
To avoid this, cancel or move bookings in Agoo rather than deleting their meetings in Zoom.
If an event is deleted in Google Calendar or Outlook
Deleting a booking's event in your calendar doesn't change the booking in Agoo, and Agoo adds the event again the next time the booking changes. Cancel or move bookings in Agoo, so the guest is told.
Before you switch a booking type over
Check that its hosts have connected the account you choose. Until they do, their bookings use their own meeting link. Owners and Admins can see who has connected under Calendar settings.
Connect your calendar
Connect Google, Microsoft 365, Outlook.com or Zoom, choose the calendars that count for busy times and the one where Agoo adds your bookings, and reconnect or disconnect whenever you need to.
Your private calendar link
On every plan, add your Agoo diary (your bookings, the visitors you're expecting and your approved leave) to Apple Calendar, Google Calendar or Outlook, and get a new link whenever you like.