File uploads
File and photo questions, how every file is checked before anyone can open it, who may download, and how much each level holds.
Agoo is in early access. This page describes the feature as it ships to early-access organisations; screens are illustrative.
File upload and Photo questions let people send CVs, receipts, certificates, quotes and pictures with their answers. Every file is kept private until it has been checked, and only the people you allow can download it.
Add a file or photo question
In the builder, drag File upload or Photo from the palette (under More). Then choose, in the question's settings:
- Kinds of file (file uploads): documents (PDF, Word, OpenDocument), photos and images (JPEG, PNG, WebP), spreadsheets (Excel, OpenDocument, CSV), presentations (PowerPoint), plain text, audio (MP3, M4A voice notes) and video (MP4, MOV). Audio and video come with Forms Plus.
- Most files: how many one person may send to the question.
- Largest file: in MB, up to your level's largest. Photos can be up to 25 MB, so their location can be removed.
A photo question opens the camera first on phones. Agoo Forms never takes scripts, programs, installers, archives, web pages, SVG images or documents with macros, and refuses any file whose contents don't match its name.
What people see
People drop files onto the question, choose them, or take a photo on their phone. Each file shows its progress as it uploads and can be tried again if the connection drops, or taken off before sending. Then it says Checking for viruses: they can send the form straight away, and the file stays private until it's checked. A file that fails says why, in plain words, so they can choose another.
Checked before anyone opens it
- The file goes straight to a private, locked-off store, never through anyone's browser but the sender's.
- Agoo reads what the file really is and refuses it if it isn't what it says. A photo loses its location and camera details.
- It's scanned for viruses on Agoo's own machines. No file is sent to another company to be checked.
- Only then is it kept, under a name that says nothing about it, and can it be downloaded.
A file that fails the virus check is deleted at once. The response it came with says A file was removed because it failed a virus check, and the workspace's Owners get an email, at most once a day.
Checking usually takes seconds. If a file still can't be checked after about an hour of trying, it isn't kept: the person's page says This file couldn't be checked, so it won't be sent, and the response says Not kept: it couldn't be checked, so you can ask them for it again. It never stays "checking" for good.
Downloading files
In Responses, open a response to see its files: each with its name, size and whether it's checked. Download saves the file to your device; it's never opened in your browser, and the link works for a minute. Photos show a small preview.
Owners, Admins and Builders download files. On Forms Team, an Analyst downloads a form's files only when someone shares the form with them and allows it. Every download is recorded in the workspace's activity.
Exports list each file by its name with a link that opens after you sign in. The whole workspace's export includes files.csv: every file, its response, question, size and check.
Storage
| Level | Largest file | Files a question / a response | Storage |
|---|---|---|---|
| Forms Free | 10 MB | 5 / 10 | 100 MB |
| Forms Plus | 50 MB | 10 / 20 | 10 GB |
| Forms Team | 100 MB | 20 / 50 | 100 GB |
Workspace settings → Usage shows how much your files take. Owners, Admins and Billing are emailed at 70%, 90% and 100%, once each a month, and a banner says so. When storage is full, questions that ask for files can't take more, with the reason; written answers still go through. Deleting responses gives their files' room back at once.
Keeping and deleting files
Files go with their response: when a response is deleted, or deleted after the time your form or workspace keeps responses, its files are deleted too. A question set to keep its answers for a shorter time takes its files with it. Files that were uploaded but never sent are deleted after a day.
If Agoo needs to pause uploads for a few minutes, file questions say so and the rest of the form still goes.
Levels and limits
Forms Free, Forms Plus and Forms Team, their prices and limits, what each Agoo plan includes, paying on agooforms.com, Agoo for Good, and what happens at a limit.
AI drafts
Describe a form and Agoo AI drafts it for you to check, change and publish. What it costs in AI credits, what it won't draft, and what happens to what you type.